Louisville's 502 area code is seeing a rise in Social Security administration threats and fake utility disconnection calls. Callers pretend to be federal agents or LG&E representatives to panic you into sharing personal details or making immediate payments.
Scam & Spam Phone Number Lookup:
Our database contains over 25 million Do Not Call and robocall complaints reported to the FTC.
Robocallers claiming to be from the Social Security Administration tell you there's a "legal enforcement action filed on your Social Security number for fraudulent activity" and threaten arrest if you don't comply. The caller ID shows "SSI" or "US GOVT" but uses a local 502 number, and they pressure you to "press one" to speak to an agent immediately. They use your personal information to steal your identity or trick you into sending money. The real Social Security Administration will never call you to threaten arrest. They communicate through U.S. mail.
"Claiming they are from the SSA (Social Security Administration), stating there is a legal enforcement action filed on my Social Security number for fraudulent activity, even states that I will get arrested to try to scare me. This is a scam."
A call showing "LGE" or "Louisville Gas and Electric" on your caller ID delivers an automated message warning that your service is about to be disconnected for nonpayment and instructs you to press 1. When you connect, a hostile agent demands immediate payment to avoid a shutoff, often calling on weekends when LG&E customer service is closed. They use your payment information to steal from your bank account or credit card. Utility companies like LG&E provide multiple written notices through mail well in advance of any disconnection. They will not cold-call demanding immediate phone payment.
"It started as an automated call with caller ID from LGE (Louisville Gas and Electric). The message said I was getting ready to be disconnected for nonpayment and to press 1 to reach an operator. When a guy picked up (obviously foreign) I started off by saying it sounded like a scam. He said: 'If you think its a scam, why did you press 1 bitch'?"
Callers pretending to be from Humana or a "Medicare advisor" use caller IDs that look legitimate, sometimes misspelled as "Humanan Health." Callers like "Richie" or "Marsha" have your name and discuss your "prescription drug plan" or "new options," asking you to verify personal information they claim they should already have. They use your Medicare ID or Social Security number to steal your medical benefits or open accounts in your name. While your insurance provider might call you, they will never ask for sensitive data like your full Social Security number over an unsolicited call.
"Guy with heavy Indian accent (India, not native American) said his name was Richie calling from Humana. Said their records show I have their prescription drug plan. He says changes are coming that he wants to discuss. I have had Humana for years and not once have they contacted me by phone."
A recorded message states, "We've been trying to reach you concerning your vehicle's extended warranty," often mentioning cars you've never owned or no longer have, with pressure to act now or your "coverage will expire." They use high-pressure tactics to sell you an overpriced and often worthless service contract that provides little to no actual coverage. These calls are not from your car manufacturer or dealer. They are from third-party telemarketers.
"They call all the time 'this is xyz, calling about the warranty expiring on...'. And it's a different vehicle each time, never one we have ever owned. We've told them they have the wrong info every time and they always act so overly surprised with the 'you've got to be kidding me'!"
Callers claim a "client has filed a claim" against you and threaten to "show up at your residence" if you don't resolve it, telling you to "better have an attorney present" while providing vague details about the supposed debt and refusing to give a company name or mailing address. They use intimidation to trick you into paying money for debts that don't exist. Real process servers do not call ahead to warn you they are coming. They simply deliver legal documents in person.
"they keep calling me that a client has filed a claim with them and the issue needs to be resolved, otherwise they will show up at my residence and i better have an attorney present .it's a waste of time even listening to this message.these scammers normally target the elderly to scare them with these tactics."
The scammer asks a simple question like "Can you hear me?" or "Is this [Your Name]?" to get you to say "yes," then immediately hangs up after you respond, ignoring anything else you say. They record your voice saying "yes" and use it as authorization for fraudulent charges on phone bills, credit cards, or other accounts. A recording of your voice saying "yes" can be edited and used as a voice signature to authorize charges.
"When I answered it was a real person asking a question and I said 'yes.' As soon as he had it he hung up. These are used to get to accounts or verify things with voice recognition."
Individuals like "Ashley," "Loretta," or "Jackson" call claiming they are "local home buyers" interested in your property, often knowing your name and address, offering to buy your house with cash "regardless of the condition" and saying they "drove past your property the other day." They trick you into selling your home for significantly less than its market value, then resell the contract for a profit. These callers are often predatory wholesalers or investors, not traditional homebuyers.
"Receiving calls to my home and cell phone from 502-842-1028 from Ashley: '...we drove past your property other day and we'd love to talk to you about it if you could give me a call back...'"
A robocall claims you need to authorize a large payment for a product you never ordered, such as an "Apple iPhone 16 pro" for "$999," creating urgency by telling you to act "immediately" and instructing you to press 1 if you did not authorize the payment. They connect you to a live scammer who tries to get your account login or credit card information to "cancel" the fake order, then use that information to access your real accounts. Companies like Amazon and Apple will never call you to authorize a purchase. Order confirmations are sent via email.
"Left automated voice mail asking me to 'authorize payment of $999 for recent order of iPhone 16 pro.' I have not ordered an iPhone and it is not from my bank."
Area Code 502 phone numbers reported as unwanted calls to the FTC in the last 30 days.
(502) 242-2746
Calls pretending to be government, businesses, or family and friends
15 reports ·
(502) 323-5739
Other
5 reports ·
(502) 678-5122
Calls pretending to be government, businesses, or family and friends
3 reports ·
(502) 787-8753
Reducing your debt (credit cards, mortgage, student loans)
3 reports ·
(502) 787-3142
Reducing your debt (credit cards, mortgage, student loans)
3 reports ·
(502) 424-5275
Other
2 reports ·
(502) 787-0322
Reducing your debt (credit cards, mortgage, student loans)
2 reports ·
(502) 325-3334
Other
2 reports ·
(502) 787-3775
Reducing your debt (credit cards, mortgage, student loans)
2 reports ·
(502) 796-7272
Calls pretending to be government, businesses, or family and friends
2 reports ·
No, area code 502 is not a scam. It's a legitimate telephone area code serving millions of legitimate residents and businesses in Kentucky, United States. Area code 502 is a general purpose code that has been in service since January 1, 1947.
You're likely experiencing "Neighbor Spoofing." Scammers fake their caller ID to display local or familiar numbers. If you live in or near Kentucky (Louisville, Georgetown, Jeffersontown), or have a 502 phone number yourself, scammers know you're more likely to answer what appears to be a local call.
Other Kentucky area codes where scam and spam calls are regularly reported: