The 628 area code is being used for fake Amazon purchase alerts and legal arrest threats. Scammers send messages about expensive orders you never made to steal your account passwords.
Look up any suspicious number using our scam and spam phone number lookup database. It includes over 29 million Do Not Call and robocall complaints reported to the Federal Trade Commission.
An automated voice calls claiming a fraudulent purchase has been made on your Amazon account, often an "Apple I Pad" for $1499 or an "iPhone 11." The message pressures you to press 1 or call them back to cancel the order. They may claim the charge was made to your VISA card. They use your personal or financial information to steal money or open accounts in your name. Amazon never calls about orders and asks you to press 1 to connect to an agent.
"It was an electronic voice that came on after some music played telling me I need to verify a purchase for $1499 on my Amazon account for an Apple I Pad. I did not answer they left a message. I looked at my Amazon account, no pending purchases."
Scammers call from 628 numbers and leave automated voicemails claiming there are "legal actions required" or "fraudulent activity" linked to your Social Security number. They threaten you will be arrested if you don't call back immediately, using extreme urgency and local area codes to appear legitimate. They use your Social Security number and personal data to steal your identity or open accounts. Government agencies never call to threaten arrest. They send official mail.
"Got a call from this number and 'they' left me a automated voicemail. It stated that there was some legal actions required, and that i would be arrested if i dont call back. This made me laugh, if you get called by this number, its a scam!"
Text messages pretend to be from healthcare providers like "Zoomcare," "Minute Clinic," or "your podiatrist." They claim you have a balance ready to view and pay, ask you to confirm patient alerts, and include suspicious shortened links like "ahmsg.us." Some say "you will now receive patient alerts from your podiatrist" when you don't have one. They use your payment information and personal health data to steal money or commit identity theft. Real providers don't send billing links without prior consent.
"received a text message saying, 'The balance for your recent appt with Zoomcare is ready to view and pay: https://ahmsg.us/4nF59NO Reply STOP to opt out'."
Text messages pretend to be from AT&T or the DMV. AT&T messages thank you for paying a bill and provide dangerous links, or claim you've been charged for "increasing spam messages." DMV scams claim you have a refund waiting. The links don't go to official att.com or dmv.ca.gov websites. They install malware on your phone or steal your login credentials to access your real accounts. AT&T and the DMV don't send account alerts with strange links.
"Text message from 628-286-4319 on 12/13/21 after 5 p.m. ... 'AT&T: Thank you for paying your latest bill of $xx.xx. Click the link ...'"
Scammers target Bay Area job seekers with unsolicited text messages offering remote work. They claim to be from companies like "Illuminia LLC" after seeing your resume on Indeed, or offer part-time remote work for Amazon. They use specific recruiter names like "Kathryn Reeves" and insist on moving conversations to apps like "whatsapp" to speak with a "trainer." They use your personal information to steal your identity or commit fraud. Amazon has formal hiring processes through official websites, not text messages.
"i received a text from 628-628-5491 offering me some part time remote work for Amazon. ... they wanted me to download something called whatsapp where i would then be able to speak with a trainer and i suspect this is where i would be asked for all my personal info."
Callers from 628 numbers pose as debt collectors, sometimes using real agency names like "Sequium Asset Solutions." They call your workplace demanding your Social Security number, make vague threats about a "personal business matter," or tell you to call a "professional debt mediator." Many targets have no outstanding debts. They make multiple calls daily without leaving voicemails. They use your SSN and personal information to steal your identity or access your accounts. Real debt collectors must provide written information about debts. Calling your job to demand an SSN is illegal.
"Received a call from 628-226-2118 stating that we needed to call a professional debt mediator. I'm guessing it's a scam as we don't have any unpaid debts."
No, area code 628 is not a scam. It's a legitimate telephone area code serving millions of legitimate residents and businesses in California, United States. Area code 628 is a general purpose code that has been in service since March 21, 2015.
You're likely experiencing "Neighbor Spoofing." Scammers fake their caller ID to display local or familiar numbers. If you live in or near California (San Francisco, San Rafael, Novato), or have a 628 phone number yourself, scammers know you're more likely to answer what appears to be a local call.
Other California area codes where scam and spam calls are regularly reported: