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New Orleans and its inner suburbs of Metairie and Kenner make up the heart of the 504 area code. Ochsner Health appointment lines, Tulane University staff, Port of New Orleans logistics coordinators, and Entergy support are common callers.
504 area code numbers reported as unwanted calls to the FTC in the last 30 days.
| Phone Number | Complaints | Last Reported |
|---|---|---|
| (504) 420-0475 | ||
| (504) 908-0485 | ||
| (504) 504-6811 | ||
| (504) 273-1160 | ||
| (504) 946-0993 | ||
| (504) 445-8850 | ||
| (504) 474-0360 | ||
| (504) 238-6215 | ||
| (504) 318-0926 | ||
| (504) 732-6559 |
Scammers using the 504 area code are threatening to revoke Louisiana state benefits or issue fake arrest warrants. They try to frighten you with lost income or jail time to get your private information.
An automated recording calls New Orleans residents claiming their Medicaid, SNAP, or Lifeline benefits are about to expire. The message urges you to press "1" or "2" to speak with a representative and keep your benefits, sometimes calling on Sunday when government offices are closed. Calls originate from New Orleans numbers even though benefits are managed from Baton Rouge. If you press a number, they try to collect your personal information to steal your benefits or identity. Government agencies do not contact you through unsolicited robocalls about benefits status. Official communication comes through U.S. Mail.
"Recording says my Medicaid & SNAP Is going to expire press 1 if u want to keep your benefits when u press 1 it repeats itself.. so I hung up."
Scammers call 504 numbers threatening immediate legal action, claiming your Social Security Number has been compromised or a civil lawsuit has been filed against you. They refuse to provide a company name or verify information in writing, demanding immediate payment to avoid arrest. Some pose as debt collectors threatening to show up at your home or job. They use your Social Security number and payment information to steal your identity and money. Real police and legal offices do not call with arrest threats. Official legal notices are served in person or sent via certified mail.
"Received multiple calls...they finally left a message saying that my name and Social Security number had come up in a file in their office and that if I didn't call them back, there might be a warrant issued and I might get arrested."
An automated message, often from "Jessica," claims your car's extended warranty is expiring. They pretend to be from local dealerships like GeriLynn Nissan or Toyota dealers, offering fake "$1000 rebates" and using high-pressure tactics to reach a "specialist." They make vague references to your vehicle without mentioning the specific make or model, then impersonate dealerships you may or may not be a customer of. They use your vehicle and personal information to sell overpriced service contracts with deceptive tactics. These are third-party telemarketers, not your car's manufacturer or dealership.
"Hi there this is Jessica calling today in regards to your Ford warranty. The warranty is up. Congratulations on your $1000 rebate free maintenance and oil change for being a loyal customer."
A robocall urgently states "Do not hang up! This is Google calling to update your business listing!" They create false urgency about your business listing and ask for payment to "update" or "verify" your listing. They use your payment and business information to steal money or gain control of your business's online profile. Google does not make unsolicited automated calls about business listings. Managing your business profile through Google Business Profile is free.
"It was an illegal robocall. The pre-recorded female caller stated 'Do not hang up! This is Google calling to update your business listing!' Hung up on the call and blocked the number. It's a Fake Google Listing Scam."
Callers claim to be from "Medicare" or identify themselves as "Jessica from Medical Alert," asking for your Medicare number or personal information. They claim they can get you new benefits or medical equipment for free, saying they are from "Medicare" or "the Social Security Administration." They use your Medicare number for fraudulent billing and steal your personal information. Official Medicare representatives never call to sell anything or ask for personal information unless you specifically requested the call. They communicate primarily via mail.
"I receive at least 6 calls from this number every single day. I finally answered and they say they are from Medicare. I am not on Medicare and am not eligible for a couple years."
You receive a professional-looking email invoice from fake companies like "Bernice & Co." stating you've been charged $319 or $389 for an "auto-renewal" of a product called "Calandra 360." The email claims a large amount has already been charged to your account and urges you to call their customer service number to cancel, using a 504 number as the contact point. When you call panicked about the fake charge, they trick you into revealing your credit card and personal information to "process the refund." They have not actually charged you. The scam is the phone call itself.
"I got an email saying that I had an 'auto renewal' of $319.00 for a subscription for Calandra 360. The email was from Andora Smith (Marketing & Sales). The company name at the top of the email is: RNICE & CO.NETIN"
Area code 504 covers the city of New Orleans and its surrounding areas.
Area code 504 is one of several area codes serving Louisiana. Historically, it was the sole area code for the entire state until 1957. Subsequently, area codes 318 (1957), 225 (1998), and 985 (2001) were created to serve other regions. Some areas switched between 504 and 985 and back to 504. Ten-digit dialing became mandatory in this area code by October 24, 2021.
No, 504 is a legitimate area code anchored in New Orleans and its suburbs, including Metairie and Kenner. Scammers favor it because New Orleans carries instant name recognition, giving spoofed calls an air of authenticity with targets across Louisiana and beyond.
The dense urban population and high rate of public-benefit enrollment in the New Orleans area make 504 a useful prefix for benefit-themed fraud. Robocalls falsely warning that Medicaid and SNAP benefits are about to expire are among the most reported scam types, along with a distinctive invoice scheme involving a fake product called "Calandra 360" that tricks victims into calling a number to dispute a charge that was never actually made.
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